Amazon When Can I Order Something That Is Quantity Limited Again
#i 
CAGiversary!
GBAstar
Posted 16 February 2013 - 01:17 AM
Howdy CAG Community,
I wanted to take a moment and present a state of affairs I have found myself in in hopes of educating other members on certain Amazon practices.
I take had an Amazon account since before I started college in 2003. I used it primarily for textbooks and media back then. A few years ago I started getting back into video games and was impressed with what Amazon brought to the table from a consumer stand up point. 2009 was the first twelvemonth I signed up for a fully paid Prime Membership and I have had ane ever since.
Two years ago I added my kid brother and my mother to my Amazon.com prime account. A calendar month ago my girlfriend created an account for the sole reason of buying diapers and toys for her sister's newborn (her nephew).
My brother and my female parent use their accounts; they are NOT shill accounts that I created for resale (i.eastward. big quantity purchases) and but v purchases accept been made on my girlfriends account---with each order being diapers or children'southward toys.
I purchased a lot of stuff on Amazon. A LOT. Some of it I resell, some of it I collect, some of it I use. I use it less now so I did earlier with other retailers become more competitive (Best Purchase, Target, Newegg, etc.)
I have purchased some things for myself on my brother's account and a few things on my mother'southward account but I rarely employ hers. I would say if yous bankrupt downwards my buy history into a percent 80% of what I buy is on my account; 15% on my brothers; 5% on my mothers.
For case: During Black Friday or 1 the rare adventure that Amazon actually has the cheapest price for something I will purchase information technology on my account. If information technology is express to one per business relationship and I want more than and so one I'll purchase it on my brother's and/or mother'south account as well. I've also done this for preorders as yous tin only get the Amazon credit/bonus one time per account.
I have never had a problem doing this and information technology has been a regular practice for the by three-4 years. In fact I had previously contacted Amazon customer support and asked about this and was told that as long as the other accounts vest to real people and are used past those people (meaning all the orders aren't just placed past me and shipped to my accost) and then they won't be closed.
Today all four accounts were airtight.
I got this e-mail:
Hello, We want as many customers as possible to be able to enjoy the items we sell, and so for some pop items we've limited the quantity that may exist purchased from our store. We have put these limits in identify for several reasons and to ensure a fair feel for all of our customers, we must enforce them. We've noticed that you have recently exceeded that limit with your orders on multiple accounts. Effective immediately, your Amazon.com account is airtight, and you volition no longer exist able to shop in our shop. All other accounts related to yours take likewise been closed. If you were to open a new account, it would also be closed. We will not take the return of whatever additional orders placed nether a new account, and nosotros won't issue farther refunds for those orders. We capeesh your cooperation. If yous are a Kindle customer, you can proceed to admission Kindle content in the Manage Your Kindle section of your account (www.amazon.com/manageyourkindle). To access other digital content, visit the Your Account folio and click View Your Digital Orders (www.amazon.com/youraccount). We appreciate your cooperation. Going forward, whatsoever questions must exist directed to qla@amazon.com. Please practise not contact Amazon'due south Client Service department, every bit they will no longer be able to assist y'all. Best regards, Business relationship Specialist.
Amazon.com
I would agree that I, along with many CAG's aren't exactly "assisting customers". I only buy on Amazon when it is the cheapest or an sectional item. I don't return items and I don't ask for credits under any circumstances. I don't eastward-mail them and bitch when my prime shipments don't arrive on release day or in ii days.
The simply customer service bug I take had in the last 6 months both happened recently; the first was an club of 2 units of the Mafia II CE for PS3 from GoHastings (third party seller) and they were shipped in a chimera mailer and were damaged. I opened an AZ claim mostly because I'm ill of GoHastings shipping items like that and was given a refund.
The 2nd issue occured when I bought RE Revelations (3DS) from Amazon directly and got an opened envelope with no game or no invoice. I contacted CSR letting them know of the situation and told them I was going to contact UPS to see if the item was on their truck. Instead they said they'd just transport me a replacement at no cost.
Today when Amazon PM'd the Best Buy game deals I ordered x2 Paper Mario: Sticker Star and x2 Pokemon White. Ane of each on my business relationship and ane of each on my brother'south business relationship.
A few hours subsequently my brother received that due east-mail and forwarded it to me. I then tried to login to all four account and was non successful (i.eastward. all four accounts were blacklisted).
I have done some bones research and it appears that when Amazon makes decisions similar this they are absolutely final and it is virtually incommunicable to go any type of response that isn't a generic form alphabetic character stating such.
I'm not trying to track on Amazon. I tin empathize their decision, particularly if their algorithm has decided I'yard not a assisting customer.
However I'grand a little disappointed that I was never contacted virtually this, and was led to believe that what I was doing was not an issue or violation.
Furthermore I had many things preordered, open orders, and credit attached to my account and at this time I have no way to admission any of information technology. I as well tin can't find a manner to use my Amazon instant video account or admission any of the content I had previously purchased.
I have never been banned from any online retailer except a fluke banning from Gamestop.com on only my second purchase ever.
However Amazon has no physical locations so I have no way to utilize my credit and from what I've read they don't offer refund on used portions of prime memberships or on content that can no longer be accessed.
I of grade programme on appealing simply I don't wait them to reinstate my account. It is disappointing because they are a nifty retailer and I wish they had alerted me that my account was virtually to exist flagged as I would have stopped making purchases on both accounts and now my female parent and brother and girlfriend are besides in the same boat.
I will provide updates as I receive them but I would urge whatever CAG reading this to be very very careful if you lot use more so one account to place items, even if it is done on a very limited ground or you may end up in the aforementioned situation.
Edited by GBAstar, 16 February 2013 - 02:32 AM.
#two 1 with the never-ending backlog.
Hemi
Posted 16 Feb 2013 - 01:26 AM
You just got slidecaged
#3 CAGiversary!
GBAstar
Posted 16 February 2013 - 01:33 AM
You just got slidecaged
I knew that response would come!
I'm not trying to rail on Amazon; they had been very good to me upwards to this point. In the past yr or and so I had moved a lot of my buy to other companies like Best Purchase and Newegg.
The biggest loss is the slice of mind I get from having a preorder locked in through Amazon every bit they rarely every cancel.
It just boggles my listen that they don't take some sort of warning arrangement in place. I mean my business relationship wasn't banned for beingness a PITA customer and enervating refunds or credit for damaged items or late shipments information technology was for buying as well many things.....
As a consumer I've learned a lot about how companies operate. To my noesis best buy has admittedly no organisation in identify to limit buy quantities. They may limit items to one per society but you lot can place multiple orders and detail will transport.
Newegg has a very sophisticated system in place and they will abolish orders (not blacklist your business relationship) if you buy more so the stated quantity limit in 48 hours flow.
But again just wanted to let people know this is a real thing.
#four CAGiversary!
skiizim
Posted 16 February 2013 - 01:34 AM
You but got slidecaged
haha...
That really sucks they did that to you but I don't recollect y'all will miss much other than convenience. My Prime expired ii days ago and I'm in no hurry to beginning it up again.
The bad part about this is that in that location are numerous users who actually take advantage of their accounts, I didn't realize how big this was until someone mentioned a DVD Merchandise-In Glitch on Amazon and went to SlickDeals to read all the huppla and boy did my jaw drop!
#5
pitfallharry219
Posted 16 February 2013 - 01:34 AM
I knew who it was before I even clicked on the thread.
#6 CAGiversary!
GBAstar
Posted 16 February 2013 - 01:37 AM
haha...
That really sucks they did that to you but I don't think you volition miss much other than convenience. My PRIME expired 2 days ago and I'thousand in no hurry to start it upwards once again.
The bad office about this is that at that place are numerous users who actually take advantage of their accounts, I didn't realize how big this was until someone mentioned a DVD Merchandise-In Glitch on Amazon and went to SlickDeals to read all the huppla and boy did my jaw drib!
I know the trade in glitch you're talking about and I sat that out because I did value my account. Pretty much the only orders I made in 2012 were preorders of collector's editions or games that came with credit.
In the past month exterior of the orders I placed today I accept made very few orders, if I had to judge I'd say it was 1 of the to the lowest degree active 30 days periods of purchasing I've had in the last 3-4 years.
#7 Bang, bang... pew...
Vinny
Posted 16 February 2013 - 01:42 AM
Didn't you have the some similar issue with another retailer recently?
I'm not entirely certain, just I was told that many retailers utilise some third party company to track people'south purchases as a way of weeding out "unfavorable" customers, like people who return as well many items, study lost packages, brand heavy use of promos/coupons or are credited for things. I'yard not calling you out, but merely maxim that businesses probably don't like losing money even if people do it legitimately.
Obviously, I don't know the details or if it'south even truthful, but there might exist something more to this given your situations.
#8 Nyaa~
Squarehard
Posted xvi February 2013 - 01:43 AM
When you lot actually buy it on your brothers and mothers business relationship for the same item do they all ship to the same shipping address?
#9 CAGiversary!
GBAstar
Posted xvi February 2013 - 01:44 AM
Didn't you have the some similar issue with another retailer recently?
I'm not entirely sure, only I was told that many retailers utilise some third party company to runway people's purchases every bit a way of weeding out "unfavorable" customers.
The merely websites I've ever been blacklisted from were Gamestop.com and Amazon.
I had my Target Cherry-red Carte du jour closed due to spending too much at Target.
#10 CAGiversary!
GBAstar
Posted xvi Feb 2013 - 01:46 AM
When you actually buy it on your brothers and mothers business relationship for the same item do they all ship to the same shipping accost?
Most of the time.
My blood brother is in college and he will actually accept a lot of his items shipped to my business firm as he doesn't really take a reliable way of getting packages.
My parents live shut by; about of the orders made on her business relationship are books (she is a teacher) and those get shipped to her school. I really only place orders on her business relationship if it is a preorder and I'm trying to go another bonus/credit.
I have logged into all accounts from this computer so I was thinking higher up and beyond billing/shipping addresses and CC data they may track Internet service provider addresses.
#xi 15 Years and Counting
R3DH3R0
Posted 16 February 2013 - 01:58 AM
Amazon airtight my account 3 years agone. They said they were going to close all accounts associated with mine, but luckily the others weren't airtight. I made too many returns. A lot of CEs I bought came beat to shit in a one month menses, probably had threescore% exchanges because of shitty packaging. Got an e-mail, aforementioned equally yours except my reason was excessive returns.
Emailed them, corporate, they didnt care or reopen that account. Only reason I cared for that account was because I all the same had stuff I didn't return and didnt want to become charged for it.....
#12 Nyaa~
Squarehard
Posted sixteen Feb 2013 - 02:05 AM
Amazon closed my account 3 years agone. They said they were going to close all accounts associated with mine, but luckily the others weren't closed. I made too many returns. A lot of CEs I bought came beat to shit in a one month period, probably had 60% exchanges because of shitty packaging. Got an electronic mail, same equally yours except my reason was excessive returns.
Emailed them, corporate, they didnt care or reopen that business relationship. Only reason I cared for that account was because I all the same had stuff I didn't return and didnt want to get charged for it.....
I approximate you must have done a lot of returns since you all the same had some waiting even as your account was getting closed.
#thirteen CAGiversary!
GBAstar
Posted xvi February 2013 - 02:08 AM
Amazon closed my account 3 years ago. They said they were going to close all accounts associated with mine, but luckily the others weren't airtight. I made too many returns. A lot of CEs I bought came beat out to shit in a one month period, probably had threescore% exchanges because of shitty packaging. Got an electronic mail, aforementioned as yours except my reason was excessive returns.
Emailed them, corporate, they didnt intendance or reopen that account. Simply reason I cared for that account was considering I still had stuff I didn't return and didnt want to get charged for it.....
I have orders from Amazon.com, Amazon.uk and Amazon.fr that have already shipped and I've yet to receive them.
According to that east-mail it looks similar they won't honor returns on those items so I'm not sure what I can do if I run into any problems (damaged items, items not received, etc.).
I am not saying Amazon doesn't have the right to cancel my business relationship, I'k not saying what I was doing was right just I know there are many others on here that accept done like things so hopefully lesson learned
#xiv CAGiversary!
wugenius
Posted sixteen February 2013 - 02:10 AM
Damn I didn't know amazon did that.
#xv CAGiversary!
edson13
Posted 16 February 2013 - 02:19 AM
Whats a lot of orders if you dont heed me asking?
With the recent lack of quality control at AWD Ive returned 4 items to them in the last 2 months. I just got some other detail thats defective and I hate feeling like I cant/shouldnt render information technology, even though its entirely their error. I take 28 orders of probably 40 items during the same period, at times it brand me experience likewise valuable to lose, but if y'all ordered just as much equally me, Id feel a lot less valuable.
#16 Rick my barrs
supersizerice
Posted 16 February 2013 - 02:24 AM
If you don't mind OP, could you give us an approximate of how many orders you placed last twelvemonth?
#17 15 Years and Counting
R3DH3R0
Posted sixteen February 2013 - 02:25 AM
I guess you must have done a lot of returns since y'all even so had some waiting even as your business relationship was getting airtight.
Well I usually waited till a few days before they were due to return them. Procrastination, not a good thing.
I have two other accounts. 1 is in expert standing. The other I had a prime trial, bought four things last month before the prime trial ended. Didnt want an xbox controller I bought, returned it. Got an email saying I returned too much stuff and it was a alert saying if I returned anymore on that account they would close it. WTF I only returned one thing!
#xviii .
247
Posted 16 February 2013 - 02:26 AM
And so you tin can't make a new business relationship? Possibly have it shipped to a PO box?
#nineteen CAGiversary!
GBAstar
Posted 16 February 2013 - 02:28 AM
Whats a lot of orders if you dont heed me request?
With the contempo lack of quality control at AWD Ive returned four items to them in the final ii months. I only got another detail thats defective and I hate feeling like I cant/shouldnt return it, even though its entirely their mistake. I accept 28 orders of probably 40 items during the same period, at times it make me experience also valuable to lose, only if yous ordered only as much equally me, Id experience a lot less valuable.
I'd say I ordered a lot more then that. I don't return much and part of the reason I didn't was because I didn't want my account to go blacklisted (jokes on me).
I can't pull up my club history considering my business relationship is frozen but I'd say I did at least 30 orders a month between games and movies.
The but odd thing I did was file an AZ claim confronting GoHastings amazon store and I basically laid into their shipping practice in the claim description.
I recollect that is the only AZ claim I've ever opened since I've had an Amazon business relationship but I was kind of a dick but I've had horrible horrible experiences with GoHastings on all 3 major sites (their .com, eBay store and amazon.com).
#20 CAGiversary!
edson13
Posted 16 February 2013 - 02:29 AM
So y'all tin't make a new account? Maybe have it shipped to a PO box?
they more often than not IP ban too. If you lot have a friend log-in to their account on your computer, they go banned as well from what Ive heard.
#21 CAGiversary!
GBAstar
Posted 16 February 2013 - 02:thirty AM
So y'all can't make a new business relationship? Perchance have it shipped to a PO box?
I'1000 fairly sure that if I or anyone that had an account under my Prime Membership creates a new account that it'll become banned just by cross referencing billing/shipping information and or IP addresses.
I have seen a few websites that show how to create "Stealth" or "phantom" accounts merely I oasis't actually pursued that option yet.
#22 Infamous
Jodou
Posted sixteen Feb 2013 - 02:31 AM
I don't e-mail them and bitch when my prime shipments don't arrive on release twenty-four hour period or in two days.
Seeing this pisses me off considering I don't intendance what visitor information technology is: if you pay a premium for a service and it is unfulfilled on their finish, then they're responsible. The corporeality of fearfulness-mongering that goes on at CAG well-nigh shit like this is ridiculous and speculative. I think consumers need to realize that no matter how adept a visitor is to them, you lot tin always walk away and do business elsewhere. Having an account closed because Amazon didn't value your business is their prerogative and if it was truly in fault, and so that's their loss -- not yours.
#23 CAGiversary!
edson13
Posted 16 February 2013 - 02:36 AM
I'd say I ordered a lot more then that. I don't return much and function of the reason I didn't was because I didn't desire my account to get blacklisted (jokes on me).
I tin can't pull up my order history considering my account is frozen merely I'd say I did at least 30 orders a calendar month between games and movies.
The just odd thing I did was file an AZ claim against GoHastings amazon store and I basically laid into their shipping practise in the claim description.
I call back that is the but AZ claim I've ever opened since I've had an Amazon account but I was kind of a dick but I've had horrible horrible experiences with GoHastings on all three major sites (their .com, eBay store and amazon.com).
thanks, that makes me feel a bit more uneasy nearly returns. Looking at my 2012 I accept an even 300 orders, and then probably 400 or and then items. Similar you lot mentioned, I wish they gave a alarm. I got banned when I was a teenager for abusing those Blu-ray coupon codes they used to have, and information technology was ~five years before I was able to create a new account and guild again.
#24 CAGiversary!
GBAstar
Posted 16 Feb 2013 - 02:38 AM
Seeing this pisses me off because I don't care what company it is: if yous pay a premium for a service and it is unfulfilled on their end, and so they're responsible. The corporeality of fear-mongering that goes on at CAG about shit like this is ridiculous and speculative. I think consumers need to realize that no matter how practiced a company is to them, you can ever walk away and practice business elsewhere. Having an account airtight because Amazon didn't value your business organisation is their prerogative and if it was truly in mistake, then that's their loss -- not yours.
Well not just did I pay the "premium" for Prime number (I considered it worth every penny) I had my subscription cancelled early and co-ordinate to the information I've read I won't get a refund for the remainder of the membership.
If I complained every time an item was late or arrived harm I would have had my account closed a long time ago.
I've taken a loss reselling things from Amazon that were slightly damaged because I didn't want to open a claim with customer service.
#25 CAGiversary!
GBAstar
Posted 16 February 2013 - 02:42 AM
thanks, that makes me feel a flake more uneasy about returns. Looking at my 2012 I accept an even 300 orders, so probably 400 or and then items. Like you mentioned, I wish they gave a warning. I got banned when I was a teenager for abusing those Blu-ray coupon codes they used to have, and it was ~5 years before I was able to create a new account and order again.
I'thou not going to put all my information out there just I would say between the three accounts I purchased more and so that in 2012.
Another thing that may accept caught their attention was that I am good at making sure I place preorders for CE's equally presently as they go up for preorder on Amazon. This is for games, movies, guides, etc.
I then wait to see what the demand is for that detail and if it looks like their is little to no resale value or I could wait and pick information technology up for my drove cheaper elsewhere I cancel the club. In the past few weeks I've cancelled a few orders for Aliens: CM CE and the Hyrule Historia guide (standard edition) every bit long as some other stuff I tin can't remember off the height of my caput.
#26
pitfallharry219
Posted 16 February 2013 - 02:45 AM
Y'all're a reseller. They labeled you lot as that, which is why they closed your business relationship. The same matter happened with your Target card. Stop playing the victim.
#27 car title is lost
needler420
Posted 16 February 2013 - 02:45 AM
This is why I never practise as well many returns or merchandise in too many items of the aforementioned or purchase likewise many of the same items.
You took it too far and peeved amazon. I never causeless you were reselling. It's lamentable to meet this happen to yous after you lot offer the community all these contests.
Aforementioned thing tin happen in stores too. If you just go and purchase so many items of the same you're raising a carmine flag and sooner or after information technology's going to come dorsum.
#28 CAGiversary!
GBAstar
Posted 16 Feb 2013 - 02:46 AM
Y'all're a reseller. They labeled y'all as that, which is why they closed your business relationship. The aforementioned affair happened with your Target bill of fare. Cease playing the victim.
And that's what I'm doing (playing the victim) 
....
And how exercise you define a reseller?
#29 CAGiversary!
YoshiFan1
Posted 16 Feb 2013 - 02:52 AM
It sounds like its not so much beingness a reseller but the ordering of the specific items that had quantity limits.
I'm very hesitant to complain to Amazon about anything since of all these stories near bannings fifty-fifty though this wasn't for besides many complaints. The but time I unremarkably complain is if its a major problem like I received expired food or it says the particular is an 8 pack and I only got 1 of it (nutrient items).
You are correct Best Buy has nada in identify to limit quantities by placing multiple orders but I have heard of people getting banned for going around the limit past placing many orders for the same detail.
#30 Nyaa~
Squarehard
Posted 16 February 2013 - 02:57 AM
I think in that location is also a departure between people who merely return things, and people who really telephone call upward and mutter to Amazon every time they return something. I know people who render things on a weekly basis, and have not incurred the wrath of Amazon banning them, just they never complain to Amazon about it, and just click the return push button and happily sends it back. I can imagine each time you call into CS they take to open up a case file for yous, and if you lot have like 100 files opened on you lot information technology could probably tip them off you're not really what they would consider profitable anymore and ban you. All but speculation of course since information technology's similar unraveling an enigma trying to figure out what Amazon's bodily reasons for banning a person may be.
Source: https://www.cheapassgamer.com/topic/303650-beware-amazoncom-account-closed-due-to-exceeding-purchase-limits/
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